In the villa area of Kensington in the West End of London, Ms. Bella’s garden used to be her sweet trouble. When she opened the French windows of her second-floor bedroom, the cast-iron flower stand covered with ivy should have been a romantic sight. However, every time she spread out a picnic mat on the lawn, the neighbor on the balcony next door would inadvertently cast glances, making her feel very uncomfortable. On weekend afternoons, passing tourists would take pictures of the carefully tended plumbago bushes, and the sound of the shutter would always interrupt her reading time, which was really a nuisance. The most embarrassing moment was during an outdoor yoga class last summer. A football kicked by the boy next door suddenly rolled into the garden, and the boy ran into the garden to pick it up, forcing her to hastily gather up the scattered yoga mat while wrapped in a bath towel.
That rusty iron fence became her heartache. Although the Gothic openwork pattern had a vintage charm, it made the garden feel like a transparent glass house, with no privacy at all, as if she was being watched all the time. She tried hanging bamboo curtains for shelter, but the fierce London wind would tear the curtains to pieces in the middle of the night. She also planted laurel trees densely by the fence, hoping they could block the side glances, but the humid climate made the tree trunks quickly covered with mold. After each rainy season, she had to kneel in the mud to repaint the iron fence, and the mottled rust even stained her favorite beige linen dress. Day after day, Bella couldn’t stand it anymore, and she decided to find a once-and-for-all solution instead of being tortured like this
The turning point came at the garden design salon held in the community. When Ms. Bella stopped in front of the exhibition board, a real-life photo of a PVC fence instantly caught her eye — the soft off-white fence matched the lavender field beautifully, and the woman in the picture was comfortably curled up in a wicker chair, reading The Times without being disturbed at all. The next day, she dialed the consultation number, only to find that PVC fences were not common in London, and even if available, the prices were exorbitantly high. So Ms. Bella decided to open a Chinese wholesale website and saw a wide variety of pictures in our store, including flower stands, fences, and flower boxes made of PVC. Then she eagerly sent me an inquiry full of expectations, and I sent her our catalog.
“We can make PVC fences in different styles. Whatever color you want to customize, we can meet your needs. If you have flowers in your garden, we can make stake-style fences or upright fences. You can also place a few flower boxes in the garden, which will look elegant and appropriate. If you think flower boxes take up too much space, I recommend flower stands to you. You can send me pictures of your garden, and we can make special recommendations according to the Victorian style of your garden.”
Bella was tempted. She said, “My garden is very large, and I like growing flowers, so I want to customize a 1500-meter PVC fence. Is 1500 meters too little? Can you make it? And I want to customize the soft off-white color.”
I replied, “Our company’s minimum order quantity is 3000 meters, but I really want to be your long-term business partner, so I will apply to the company to make an exception for this order. Of course, we are the source factory ourselves, so we have professional machines, and we can customize all kinds of colors. This is the superiority of PVC fences, which can not only serve a practical purpose but also maintain their beauty.”
“Is it easy to clean and maintain? My iron fence is exposed to wind and rain all the time. I almost lose my temper every time I repaint it! And often, passing tourists or neighbors will cast different glances at my home, which really bothers me. I’m a person who values privacy extremely, and that’s why I want to order a PVC fence.” Bella raised these concerns and questions to me.
I patiently answered them one by one, “The material of the PVC fence is insect-proof, fire-proof, corrosion-resistant, and UV-resistant. The smooth surface can be cleaned just by rinsing with water, which greatly saves the maintenance cost and the effort of manual work. You won’t have to get angry about repainting anymore.” I also sent her a video, “Look, this 2.1-meter-high solid panel is coated with a German sound-absorbing layer. It can not only block 90% of the external sight but also reduce the noise of the neighbor’s lawn mower significantly.”
Bella was a straightforward customer. She immediately sent me the picture she saw at the salon and confirmed the color of the customized fence with me. We confirmed the area of the garden and determined the size and height of the customized fence, which took us an entire afternoon. Then she was ready to place an order for a 1500-meter PVC fence and two flower boxes, and I really enjoyed working with such a customer.
Bella finally chose to customize the soft off-white fence, which would perfectly match the white hydrangeas in her garden. About a month later, the components of the fence arrived at her home. Since her garden was really large, Bella hired a team to help her with the installation. On the day of construction, the workers in uniform used a laser rangefinder for precise positioning, and the modular splicing system completed the installation in just a day and a half without any harsh cutting noise.
Now, the garden has been completely transformed. Bella moved the wicker hanging chair to the inside of the fence. In the afternoon, the sunlight filters through the clematis climbing on the top of the fence, casting fine spots of light on the tea table. She even added an outdoor projector by the fence and invited her girlfriends to have an outdoor movie night every Thursday evening. During the garden open day in the neighborhood last month, her garden became the most popular photo spot. The neighbors marveled, “This fence is like casting a spell on the garden. It’s both elegant and private!” Bella smiled and shared on social media, “Finally, I have my own ‘secret garden’, and even the orange cat next door that always peeks in can only stare at it through the fence now!”
I’m very glad to provide services for customers like Bella and solve their problems. The purpose of our store is to make customers satisfied and make them feel that their’secret garden’ is comfortable and free.